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Contact Us

Telephone (available 24x7x365)

Live Chat with a Sales Person

M-F (6am-1am CST)
Sat (9am-6pm CST)
Sun (9am-12am CST)

Write us an E-mail

For self-managed, managed and custom solutions: serversales@theplanet.com
For private rack sales: enterprisesales@theplanet.com
For collocation sales: corporatesales@theplanet.com
For customer support requests: support@theplanet.com

Legal Department & Abuse Complaints

Please refer to our Legal Web page for all inquires relating to legal matters or abuse complaints. Our legal webpage contains detailed instructions and contact information for submitting your inquiry or complaint to the proper representative of The Planet.

Account & Server Management

Full access to your account and server management is available through our customer portal, Orbit™ at https://orbit.theplanet.com.